{
"@context": "https://schema.org",
"@graph": [
{
"@type": "FAQPage",
"@id": "https://www.whatahotel.com/collection/99/accor.html#faq",
"mainEntity": [
{
"@type": "Question",
"name": "What is Accor Hera?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Accor Hera is Accor's program for luxury travel advisors, covering Raffles, Orient Express, Fairmont, Sofitel Legend, Faena, Banyan Tree, SLS, M Gallery. Reservations made by an Accor Hera advisor are booked at the hotel's published rate and include complimentary amenities such as daily breakfast for two and hotel credit, and they remain eligible for ALL - Accor Live Limitless."
}
},
{
"@type": "Question",
"name": "Who should book Accor through WhataHotel!?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Anyone booking an Accor property on WhataHotel! at the published rate who wants daily breakfast for two, hotel credit and room upgrade included; travellers planning a multi-stop trip who want a Lorraine Travel consultant to handle the itinerary; ALL - Accor Live Limitless members, who keep earning on the same stay."
}
},
{
"@type": "Question",
"name": "Is it cheaper to book Accor direct than through WhataHotel!?",
"acceptedAnswer": {
"@type": "Answer",
"text": "No. You pay the same rates Accor publishes; the amenities are added at no extra cost."
}
},
{
"@type": "Question",
"name": "Can the amenities be combined with Accor special offers?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Generally, yes. Accor Hera benefits apply on top of the public offers Accor publishes, when you book the offer rate through WhataHotel!. Combinability is decided per offer; the booking engine shows which rates carry the amenities."
}
},
{
"@type": "Question",
"name": "Which Accor hotels can I book with these amenities?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Accor hotels are booked through their own brand pages on WhataHotel!, each with the same benefits: Banyan Tree, Fairmont Hotels, MGallery Hotels, Raffles Hotels, SLS Hotels & Resorts, Sofitel Hotels."
}
},
{
"@type": "Question",
"name": "Do I still earn ALL - Accor Live Limitless points when booking Accor through WhataHotel!?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes. Reservations made through WhataHotel! earn ALL - Accor Live Limitless points, and elite benefits are honoured. Your ALL - Accor Live Limitless number is attached to the reservation and points are earned on the same stay, as published on the /collection/ program table."
}
},
{
"@type": "Question",
"name": "Is the Accor room upgrade confirmed in advance?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Priority for one category room upgrade upon arrival subject to availability. Availability: subject to availability at check-in. Subject to availability."
}
},
{
"@type": "Question",
"name": "How does the Accor hotel credit work?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Property credit typically valued at $50 to $100 USD per stay that can be used for dining at hotel restaurants, spa treatments, room service, or other hotel services. Availability: confirmed at booking."
}
}
]
}
]
}
Accor
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